Refund policy
Return & Refund Policy
Yesterday Restored provides custom digital photo restoration and colorization services. Because each order is created specifically from the photo or photos you upload, we do not accept returns.
Digital Delivery
All completed restorations are delivered as digital files by email or download link. No physical prints, frames, albums, or mailed products are included unless specifically stated otherwise.
Cancellations
Orders may be canceled only if work has not yet begun. If you need to cancel an order, please contact us as soon as possible at support@yesterdayrestored.com.
Once work has begun on your photo restoration, the order cannot be canceled or refunded.
Refunds
Because each restoration is custom-created, refunds are not provided once work has begun.
Refunds are not provided for reasons including, but not limited to:
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A customer dislikes the artistic interpretation
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A customer expected different colors in a colorized image
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The original photo was blurry, tiny, low-resolution, dark, overexposed, or out of focus
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The customer expected exact historical color accuracy
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The customer expected exact facial reconstruction or exact likeness where the original photo did not contain enough visible detail
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The customer later provides color details or preferences that were not included at the time of upload
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The customer expected a printed or mailed product when the order clearly states digital delivery
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection laws.
Restoration Limitations
The quality of the final restoration depends on the quality of the original photo submitted.
We can often improve faded, scratched, creased, yellowed, damaged, black-and-white, sepia, and older color photographs. However, very blurry, tiny, low-resolution, dark, overexposed, or out-of-focus photos may have limited results.
AI-assisted restoration can enhance visible details, but it cannot perfectly recover facial features or details that were not clearly captured in the original image. When important details are missing or unclear, the technology may estimate those details, which can change how a person or object appears.
Colorized images are artistically estimated and may not exactly match the original colors or historical reality.
If we determine before beginning work that a submitted photo is unlikely to produce a usable restoration, we may contact you and offer the choice to proceed with a best-effort restoration or substitute another photograph. Turnaround time is paused while we wait for your response. If we do not receive a response within 7 days, we may cancel the affected portion of the order and issue store credit.
Technical Issues
If there is a technical issue with your delivered file, such as a corrupted file, missing file, or delivery problem, please contact us at support@yesterdayrestored.com within 7 days of delivery.
Please include your name, order number, and a brief description of the issue. We will review the problem and do our best to help.
Revisions
Revisions are not included with any Yesterday Restored package.
If there is a technical delivery problem, such as a missing file, corrupted file, or incorrect file being delivered, we will correct that issue. Requests to change estimated colors, facial details, clothing, backgrounds, objects, or other artistic restoration choices are not considered technical corrections.
Store credit may be offered at our discretion when we determine that a submitted image could not produce a reasonably usable result.
Contact Us
If you have questions about your order or this policy, please contact us at: